Terms & Conditions
Conclusion of contract
By clicking the order button you confirm that you bindingly wish to purchase the chosen painting. Our offers are always subject to change without notice. If you should like to purchase more than one painting, we can grant you a discount on the total amount.
The acceptance of the contract from our side is effected with our order confirmation.
The mentioned prices are understood to be suggested sales prices including the valid VAT and excluding shipping costs.
Completion of contract and despatch
According the method of payment you have chosen with your order, the item with be shipped after 1 to 2 working days. In the case of payment per bank transfer, we usually have your package already prepared for shipping and can ship on the same day of receipt of payment.
The sales price must be paid before delivery of the painting. You can pay either per bank transfer (in advance) or with Paypal.
Billing and payment will be effected in Euros.
You will receive the details of the respective method of payment in our order confirmation, which you will receive per email.
Depending on the price, the size of painting and the destination country, we shall deliver your order with pro-rated shipping charges for you. The exact shipping costs you found on the page with a list of shipping prices. If you wish to order an additional painting it will naturally be shipped at no extra cost per order.
Delivery will be effected after receipt of payment, packaged very safely and securely and will include all necessary customs documentation . Large paintings can be shipped as a rolled canvas (absolutely harmless for the paintings) world-wide for a very reasonable price and absolutely safely.
We ship the majority of orders within one, latest 2 days after receipt of payment. You will receive a confirmation of shipment per email from us.
Please take into consideration that after we have delivered the painting to the shipping company’s branch, we have no influence on the actual transit time.
We assure that the painting offered is totally in our possession and free of any rights from third-parties. In addition, we assure that each painting is a unique work of art from us personally. Warranty claims are excluded for possible faults.
Unless otherwise stated, the statutory warranty periods apply.
All copyrights and other rights of exploitation use, such as rights of reproduction etc. rest with the artists.
Should you for some reason not be satisfied with the painting, you have the right to return it within 14 days after receipt, in an unaltered condition and in the original packaging. In this case we commit ourselves to return the amount paid in full with the exception of the shipping costs. The deadline begins earliest with the date of receipt of the painting and this cancellation instruction. In order to meet the cancellation deadline, it suffices to return the painting punctually or the written demand for return. In any case, the return will be effected at the costs and risk of the customer.
Reservation of property rights
All paintings delivered to the customer remain in the possession of the artist until complete payment has been made and received.
All personal data will be handled with utmost confidentiality, will not be passed-on to third parties and stored only as long as necessary for completion of the contract.
We accept no responsibility for any print or data errors in our advertising or online mediums due to slight negligence.
Place of performance and jurisdiction
For these General Terms and Conditions, and the complete privity of contract between J&O Art Studio Cologne and the customer, It is agreed that the law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on contracts for the International Sale of Goods.
For all services and goods delivered, the place of fulfilment is deemed to be the domicile of the artists.
Place of jurisdiction, unless mandatory rules do not otherwise conflict, is the domicile of the artists.